Delete your account
Delete it in the app
- Sign in to Syntactical.
- Open Settings, then Account.
- Choose Delete account.
- Type DELETE and confirm.
The deletion happens right away and cannot be undone.
Ask us to delete it
If you cannot use the app, email [CONTACT EMAIL] from the address you signed in with, and say you want your account deleted. We will confirm by reply once it is done.
What is deleted
- Your email address and your account.
- Your sign-in sessions.
- Your answers, daily progress, daily goal changes, and weekly study notes.
- Any unused sign-in codes sent to your email.
What is kept
- Purchase records, kept for accounting. Your account link is removed, and they hold no email or name.
- PostHog usage events tied to your random user ID, never your email, kept by PostHog.
- Google AdMob's records of the sponsored cards it served to your device on iPhone and Android, kept by Google. They are not tied to your account.
- The RevenueCat customer record, kept by RevenueCat.
- Resend's record of the sign-in emails it sent, kept by Resend.
- Questions you asked about a card, the choices you sent with Explain my mistake, and the weekly summaries behind your study notes, kept by Anthropic, and by OpenAI when a request was sent to it, under their API data-retention terms. They carry no email or user ID.
- Purchase transactions kept by Apple and Google.
Deleting in the app does not reach these vendors. To ask for their copies to be removed, email [CONTACT EMAIL]. Signing in again with the same email creates a new, empty account.